rL
rhandzeka L
1 reviews | Active since Jun 2015
10 Feb 2025, 14:20
Bad service
I have trying to get a refund of the premium which was deducted after a funeral claim was processed. After numerous emails, I was only refunded R144 instead of the R346 that was deducted. I am no longer getting a response when sending email for the remaining amount
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Old Mutual's replyOfficial
10 Feb 2025, 14:34Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply10 Feb 2025, 14:34
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management