DS
Duduzile S

1 reviews | Active since Nov 2017

04 Feb 2020, 11:41

BAD SERVICE

Hi Hellopeter

Please help. Old mutual has done it again. They said I must wait for 32 my funds to be reversed now I am calling them to enquire and now they telling me that they are only submitting the documents now to Bidvest. What kind of service is this. I mean I submitted on the 30th of December 2019. Hooo hayi iyabheda I-Old mutual.

0
Replies (3)
Old Mutual
Old Mutual's reply04 Feb 2020, 13:14
Official
Dear Duduzile Shongwe
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist with resolving your complaint.
Regards
Coleen AanhuizenOld Mutual Complaints Management
DS
Duduzile S's update04 Feb 2020, 13:52
Reviewer Update
I am waiting.
DS
Duduzile S's update05 Feb 2020, 10:33
Reviewer Update
Dear Hellopeter.

I am still waiting for that call even now. Old Mutual's Bad Service.