BN
Bongani N
1 reviews | Active since Sept 2012
15 Sept 2025, 09:41
Bad service
I have a funeral cover with Old Mutual and they are deducting every month R56.35 even my Bank confrmed that Old Mutual is the one deducting.
Old Mutual does not want to pay my claim, They are saying I dont have a policy with them but on 2016 they paid the claim for my Grandma on the same policy
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Old Mutual's replyOfficial
15 Sept 2025, 09:57Good day Bongani,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply15 Sept 2025, 09:57
Official
Good day Bongani,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management