pB
pierre B

1 reviews | Active since Jan 2011

26 Sept 2022, 18:46

Bad service

My provident fund dont pay out, the only message I get the fund is paid out and will reflect in my account in 2 days. More than a week and no payment as yet.

0
Replies (3)
pB
pierre B's update28 Sept 2022, 12:57
Reviewer Update
It is almost 48 hours and no reply or any news as yet why or when will my problem be resolved.
pB
pierre B's update05 Oct 2022, 12:59
Reviewer Update
No answer on e-mails or calls to your offices after holding 10 min on a phone call. Whatsapp can not give me any information.
Old Mutual
Old Mutual's reply05 Oct 2022, 13:07
Official
Dear Pierre

We will urgently follow up with  our Pension Fund Complaints Team to provide feedback.

Regards
Thabiet Mintin
Old Mutual Complaints Management