MG
Melissa G
1 reviews | Active since Dec 2021
20 Feb 2023, 10:20
BAD SERVICE
I requested a withdrawal on the 7th February via the app and whatsapp, every time i check the status of the application it tells me that it is in progress and takes 5 - 7 working days, i called the call centre 5 times today and no one could assist me, they keep on transferring me from department to department. I even had an agent scream at me. Call me urgently
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
20 Feb 2023, 10:24Dear Melissa
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply20 Feb 2023, 10:24
Official
Dear Melissa
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
MG
Melissa G's updateReviewer Update
20 Feb 2023, 11:24i expect a response today.....
MG
Melissa G's update20 Feb 2023, 11:24
Reviewer Update
i expect a response today.....