tM
tinyiko M
1 reviews | Active since Aug 2011
03 Nov 2020, 13:06
bad service
delay of policy payment because they are giving one excuse after the other 1. information was captured incorrectly 2. claim there is no beneficiary but going to check the original document 3. 76 hours later still checking beneficiary.
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Old Mutual's replyOfficial
03 Nov 2020, 13:55Dear tinyiko
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply03 Nov 2020, 13:55
Official
Dear tinyiko
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Complaints Management