DL
Donna L
1 reviews | Active since Feb 2026
18 Feb 2026, 07:55
BAD SERVICE!!!
I dont even want to give these people 1 star their service is pathetic everytime for the past 3 months i have been hearing its been escalated they never call back and they are of no help.i will never recommend anyone to make use of their services. Up untill this day i am waiting for payout no feedback no response as to how far they are nothing. I am beyond ****ed with these people
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
18 Feb 2026, 07:59Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply18 Feb 2026, 07:59
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
DL
Donna L's updateReviewer Update
20 Feb 2026, 05:36These people are not sorry for their bad services as they still not assisting sending an email is as good as calling their ****ty customer care. I will definitely take this further. This is ridiculous
DL
Donna L's update20 Feb 2026, 05:36
Reviewer Update
These people are not sorry for their bad services as they still not assisting sending an email is as good as calling their ****ty customer care. I will definitely take this further. This is ridiculous
Old Mutual's replyOfficial
20 Feb 2026, 07:49Good day, Donna L.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply20 Feb 2026, 07:49
Official
Good day, Donna L.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management