FP
Fikiswa P
1 reviews | Active since Feb 2016
11 Jun 2020, 10:30
Bad Service
I am aware that call center agents are working from home, however I have called the call center 6 times this morning and every time after 10 minutes listening to that annoying recording the line gets disconnected.
And my experience with the email service previously is always very slow.
Please fix your call center or service in general.
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Replies (1)
Old Mutual's replyOfficial
12 Jun 2020, 12:20Dear Fikiswa
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply12 Jun 2020, 12:20
Official
Dear Fikiswa
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management