VN
Vuyolwethu N

1 reviews | Active since Mar 2025

23 Apr 2026, 10:33

Bad service

I have an investment account with them. I then went to go cancel and withdraw all my money from it. They told me to wait for the money for 15 days. I been waiting seen. And it still debited on my payslip but, I specifically told them I dont want it anymore.

0
Replies (1)
Old Mutual
Old Mutual's reply23 Apr 2026, 10:45
Official
Good day,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.

Kind regards,
Old Mutual Complaints Management