NM
Nokuthula M

1 reviews | Active since Jun 2019

22 Oct 2019, 13:54

Bad service

I called old mutual to change the date for my savings accounts debit i was told to go to my bank as if i had a debit with my bank ...the agents were rude and not willing to assist...I an cancelling the savings account il go to a company that is ready to treat they customers better....the acted as if i was asking for a loan ...

0
Replies (1)
Old Mutual
Old Mutual's reply22 Oct 2019, 14:57
Official
Dear Nokuthula Mkhabela
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you. Regards
Coleen Aanhuizen
Old Mutual Complaints Management