BAD SERVICE

We have been trying for the last three months to get a retirement claim paid by Old Mutual. We have had delay after delay.<br> 1. We can not find the docs.<br> 2. We need more docs (all docs was submitted)<br> 3. Our sytem cannot make payments today.<br> 4. We app**** for the wrong tax directive.<br> <br> I spoke to Megan at the call centre who did not know what the managers Surname is \Just say Mhle\" they will know who you looking for. Gustuf Roux the team leader has been in a management meeting since 12:00<br> <br> You leave messager with no one calling you back, even thought the call center agent tells you some will call you back. <br> <br> I hope someone at Old Mutual can help as there is a pensioner that has been with out money for three months now after working for 42 years."