Bad Service

Good day <br> <br> I made the cancellation on my investment policy on the 3rd of March in Wonderpark, when I phone Old Mutual to find out what's keeping my money, I was only told the following <br> - the documents were only received on Friday 06th and I went there on the 3rd of March, which it is showing that I was only fooled by them that the cancellation has been processed <br> - and they don't know when will I get my money cause im cancelling the policy with them.<br> I don't want to know if you guys are closed on weekends or not cause every Saturdays your offices are open I dnt want to hear such excuse, come up with something understandable, why my documents we only received on the 06th if I was only in the office on Tuesday <br> <br> Please attend to this matter as soon as possible, that is my money I was saving not ours