KM
Khathutshelo M
1 reviews | Active since Sept 2024
04 Dec 2024, 08:31
Bad service
I have made multiple transactions on Friday to different accounts, all those transactions were regular payments since it didn't give immediate option after loading accounts however only one recepient received the funds
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Old Mutual's replyOfficial
04 Dec 2024, 08:39Good day Khathutshelo M,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Dec 2024, 08:39
Official
Good day Khathutshelo M,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management