Bad service

I send a request to disinvest my savings part of my Green light policy and was told that I cancelled it in May 2021. Please can I have proof that I requested to have the savings part of my Greenlight policy I have tried to phone your call centre and keep getting cut off and then asked for a manager and get cut off again?

The service is a complete joke as no one wants to talk to you when you ask for a manager.

If no proof can be given then please provide me with the details of the ombudsman so I can lay a formal complaint and I will be cancelling my policy with Old Mutal.

I would not recommend you to any of my family o friends.

Thank you for the bad service .