BAD SERVICE

i called to do an part disinvestment, knowing that i could simply do via phone, because i have worked in oldmutual since 2010. then Lee van Oouwl, was very rude to me because i gave her one of my house's addresses. and not knowing that the address i gave her is actually my home. all my letters and regostrations are recorded on that address, and i know exactly that i have to comply with FICA. now she requested that i have someone confirm for me if i stay there. i deeclined because i know my rights. i took those shares in november 2015 with the same address as you have there. and when i asked to speak to the manager, she did not know her manager's name, gave some story that she/he started today. the ref no. for the call is 025781 (i hope thats correct). i will not stop until i get a better service. i am very unhappy with the messed up attitude i got there today. im eevn thinking of cancelling my unit trusts. and our company is using oldmutual as an insurance source, if i dont get good service or feedback, that will cease as well, because i invited om here. clean your house or you will lose out on business, teach her manners.