LN
Lindelani N
1 reviews | Active since Apr 2013
13 Aug 2020, 16:49
Bad Service
I visited Old Mutual Galleria and I was ticket number 78. After 10 minutes waiting with and old man. An Indian client came to be ticket 81 and he was assisted before us. What a bad service from old Mutual to jump a young man and still had an old man waiting. Let alone that I was before that guy as well on the quee. Why we still using their services if they have special preferences. I cannot stand such bad and disrespectful service. I belive we all should be taken and treated equal. 4 service providers standing and doing nothing while we waiting to be serviced. This need to be taken up and addressed with the lady who taken her brother or neighbor before us. I'm very ****ed off with such service.
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Replies (1)Old Mutual's replyOfficial
14 Aug 2020, 10:14Dear Lindelani
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
Old Mutual's reply14 Aug 2020, 10:14
Official
Dear Lindelani
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be investigated and I will be in contact with you.
Regards
Brent Sellidon
Old Mutual Complaints Management
