ZZ
ZZ Z

1 reviews | Active since Oct 2024

18 Oct 2024, 14:29

Bad service-2pots

Bad service submitted my 2 pots on the 18th of September, still no response. After this will move my investment to another institution.

0
Replies (2)
Old Mutual
Old Mutual's reply18 Oct 2024, 14:55
Official
Good day  Zandira 

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required. 

Regards 

Bilqees Carelse 
Old Mutual Complaints Management

Best regards,

ZZ
ZZ Z's update18 Oct 2024, 14:59
Reviewer Update
This is just not good, waiting for 30 days, no communication. Some companies opened on the 1st; you decided to open on the 18th but still the process is longer. it's not cool at all, i am so angry with you.