LM
Lerato M
1 reviews | Active since Feb 2026
21 Feb 2026, 12:31
Bad service
I went on the 07/02/2026 to Old Mutual to withdrew my funds. I was helped by my Advisor who processed everything. It now the 21/02/2026 with no funds. Registration is closing soon and i must beg for my money. I have been doing follow ups with no response. Can my funds reflect on my account by Monday as it is the closing date for my registration.
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Old Mutual's replyOfficial
21 Feb 2026, 12:55Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply21 Feb 2026, 12:55
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management