Bad service

I'm so disappointed with a Facility I've always been a customer for

It cannot be that I request for a some of the amount from my tax free savings account takes more than a month. I mean

No updates are provided The app does not work you can't even track the process

I don't think I'm no very confident that OLD Mutual is for me no more

Can anyone recommend a good investment company that will not give me hassles whenever I need access to my own savings with them

This is total BS