LG
Leon G

1 reviews | Active since May 2009

21 Oct 2015, 19:33

Bad Service

Dear Old Mutual,<br> <br> I have been trying to change my financial adviser since June this year. Currently I am dealing with financial adviser number 3 and I am not receiving any feedback after sending several emails. The previous 2 financial advisers also did not provide any feedback. There are no replies to my emails and no feedback on requests. It is also very difficult to contact Old Mutual and that is why I have to rely on HelloPeter to lodge a complaint. Please assist by having someone that is interested in managing my Old Mutual portfolio to contact me.

0
Replies (1)
Old Mutual
Old Mutual's reply21 Oct 2015, 20:57
Official
Hello leong,

I am sorry to hear about the service you have experienced. We will investigate the matter and contact you directly to resolve.

Kind regards
Nicolette Du Toit
Complaints Management