sF
senzo F
1 reviews | Active since Mar 2026
11 Mar 2026, 15:24
Bad service
How can I process my 2 pot from thesecond of this month March and I haven't received the money is still stuck on processing payment. But people who app**** after me got paid 2 days earlier. When calling them you can't get hold of them
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
11 Mar 2026, 16:50Good day senzo F,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
Old Mutual's reply11 Mar 2026, 16:50
Official
Good day senzo F,
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Old Mutual Complaints Management
sF
senzo F's updateReviewer Update
12 Mar 2026, 09:27Still not assisted with my payment, it's still stuck in progress.. So Unprofessional
sF
senzo F's update12 Mar 2026, 09:27
Reviewer Update
Still not assisted with my payment, it's still stuck in progress.. So Unprofessional
Old Mutual's replyOfficial
12 Mar 2026, 09:44Hi Senzo
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Mar 2026, 09:44
Official
Hi Senzo
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
12 Mar 2026, 20:50Good day senzo F,
Thank you for your review. We’ve sent you an email from *** regarding your query. Kindly check your inbox and junk/spam folder to ensure it was received.
Kind regards,
Old Mutual Complaints Management
Thank you for your review. We’ve sent you an email from *** regarding your query. Kindly check your inbox and junk/spam folder to ensure it was received.
Kind regards,
Old Mutual Complaints Management
Old Mutual's reply12 Mar 2026, 20:50
Official
Good day senzo F,
Thank you for your review. We’ve sent you an email from *** regarding your query. Kindly check your inbox and junk/spam folder to ensure it was received.
Kind regards,
Old Mutual Complaints Management
Thank you for your review. We’ve sent you an email from *** regarding your query. Kindly check your inbox and junk/spam folder to ensure it was received.
Kind regards,
Old Mutual Complaints Management