VN
Vumile N

1 reviews | Active since Jun 2020

26 Jun 2020, 12:41

Bad service

My mom bank card was ****** while she was at the ATM and an amout of of R3000 was drawn while she stood there tying to block the card. And now they say she was not careful enough and they not helping with opening a case or anything

0
Replies (1)
Old Mutual
Old Mutual's reply29 Jun 2020, 07:20
Official
Dear Vumile Nkosi

I acknowledge receipt of your complaint. This matter will be referred to Old Mutual finance for investigation. One of their consultants will be in contact with you directly to assist.

Regards

Thabiet Mintin
Old Mutual Complaints Management