Bad service
I cancelled my unit trust or investments with Old mutual in October with my financial adviser but he since resigned and now I am paying charges from FNB for reversals and not sufficient funds in my account also gives me bad financial history and no one seems to be interested in assisting me. Right now all I want is to cancel everything and get all my money back ASAP
Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
05 Feb 2018, 23:59Dear Ngwako
Thank you for the review.
We apologise for the frustration caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply05 Feb 2018, 23:59
Official
Dear Ngwako
Thank you for the review.
We apologise for the frustration caused. We will investigate and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
's updateReviewer Update
08 Feb 2018, 09:59Well the issue is not resolved, please attend to it ASAP
's update08 Feb 2018, 09:59
Reviewer Update
Well the issue is not resolved, please attend to it ASAP
Old Mutual's replyOfficial
08 Feb 2018, 12:32Dear ngwako-elijah-mahasha
Please refer to the e-mail sent to you on 06 February 2018, I have not received a response.
Can you please send the information?
Regards,
Brent Sellidon
Best regards,
Old Mutual's reply08 Feb 2018, 12:32
Official
Dear ngwako-elijah-mahasha
Please refer to the e-mail sent to you on 06 February 2018, I have not received a response.
Can you please send the information?
Regards,
Brent Sellidon
Best regards,
Old Mutual's replyOfficial
09 Feb 2018, 11:08Dear ngwako-elijah-mahasha
Please refer to our conversation and the e-mail sent to you on 06 February 2018 , I have not received a response or documentation as agreed.
Can you please send the information?
Regards,
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Old Mutual's reply09 Feb 2018, 11:08
Official
Dear ngwako-elijah-mahasha
Please refer to our conversation and the e-mail sent to you on 06 February 2018 , I have not received a response or documentation as agreed.
Can you please send the information?
Regards,
Brent Sellidon
Old Mutual Complaints Management
Best regards,