Bad Service

My name is Trevor and I was retrenched end June 2015. The pension fund I had was with Old Mutual. I was told in July 2015 that they were waiting on the Directive from SARS. This is acceptable but at the end of July they told me that everything is sorted with the Tax and that they will pay the balance into my account. The company I worked for has a Broker whom verified all of this. They informed me, in July, that this payment will fall part of the August 2015 run, which would presumably be the 1st of August. I have not been given proper feedback from either Old Mutual or the Broker as to when my money will be paid into my account. Promises are made and not adhered to.<br> All I want is for them to confirm when it will be done and keep to their word or dates specified. Everything is inconclusive and I fear that this might remain so if other action is not taken. I need this money urgently so please help.<br>