EE
Elsie E
1 reviews | Active since Oct 2014
15 May 2020, 01:25
Bad service
Money for a cancelled online purchase on 28/03/2020 is pending in my *** airtime. 8 emails. Even a letter from Woolworths where I made the purchase. Still my money is not in my account. My last email is more than 48 hrs old. I made follow up phone calls in which they said I must wait, someone will call me! Still nothing!
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Old Mutual's replyOfficial
15 May 2020, 13:39Dear Elsie
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply15 May 2020, 13:39
Official
Dear Elsie
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management
I acknowledge receipt of your complaint. This matter will be referred to Old Mutual Finance for investigation. One of their consultants will be in contact with you directly to assist.
Regards
Thabiet Mintin
Old Mutual Complaints Management