Bad Service

<p>I send through all my documents on 1st February in order to cancel my documents. I received a email on the 4th Feb to resend documents which I did. I sent a follow up email to ask if everything is in order. No, one responded. I called in the lady informed me it s getting processed which was 2 weeks ago . I logged in on my services to see if it has been cancelled and the policy was still open. I contacted the call centre again last week Monday, 13 Feb to find out my status of the policy if it has been closed and when I will recieve my money. it was still in process and the girl said I will recieve my money on 24 Feb. I checked on Saturday on my services to see if my Max Savings Plan has been closed and it is still on my profile.</p> <p> </p> <p>I am fed up of Old Mutual and their *********** staff. Thisis my second Hello Peter within a week and they can't even respond to Hello Peter.</p> <p> </p> <p>I just want my money paid out from my policy number contract number ********** 6</p>