1 reviews | Active since Jul 2015
bad service
<p>I went into the branch , which is a long way from my home ,waited hours as service was slow on the 5/8/2016 to file for a part surrender request ref CE ********** , I called to see what was happening on the customer service number , and was told there was documents outstanding and i must go to the branch again , what king of customer service is that the customer must run around and do the follow up.</p> <p> </p>
Dear garyht
Thank you for bringing this to our attention. We are sorry to hear that you were not provided with the full requirements up front. We are investigating this matter and will contact you tomorrow.
Kind regards
Belinda Hunt
Dear garyht
Thank you for bringing this to our attention. We are sorry to hear that you were not provided with the full requirements up front. We are investigating this matter and will contact you tomorrow.
Kind regards
Belinda Hunt
I am still waiting for old mutual to contact me with the reply they promised , i do not know why in this electronic world things take so long
I am still waiting for old mutual to contact me with the reply they promised , i do not know why in this electronic world things take so long
Dear garyht
I have received confirmation from the branch that you have put your request on hold and that you would inform them at a later date should you wish to go ahead with it.
Kind regards
Belinda Hunt
Dear garyht
I have received confirmation from the branch that you have put your request on hold and that you would inform them at a later date should you wish to go ahead with it.
Kind regards
Belinda Hunt
I would like to hear from the branch what happened as a courtesy
I would like to hear from the branch what happened as a courtesy
Dear Gary
We will contact you again once you have advised on a convenient time.
Kind regards
Belinda Hunt
Dear Gary
We will contact you again once you have advised on a convenient time.
Kind regards
Belinda Hunt