bad service

<p>I have 2 policicies with Old Mutual. I requested on a number of occasion that my dedit order date should be changed to the last day of the month. I no longer get paid on the 27th but on the last day of the month. I requested this to be done in December 2015 and again requested it in January and February 2016. I CALLED YOUR OFFICES AND THE CONSULTANT WAS RUDE TO THE POINT THAT SHE HUNG UP THE PHONE ON ME!!!! NOW THIS IS UNPROFESSIONAL. I then called the offices in Cape Town and they told me this was sorted out. I am surprised that last month Old Mutual again debited my account on the 27th. I did not have money in my account. This is really inconviniencing me as sometimes I do not have money in my account and further have to pay for unecessary bank charges. I have decided to cancel my policies and take them up with Sanlam or ABSA. I want all my money back with the bank charges I had to pay!!!!!</p>