KM
Katlego M
1 reviews | Active since Oct 2024
11 Oct 2024, 14:40
BAD SERVICE
Old mutual is very unprofessional and frustrating i have been calling and visiting the branch for them to collect my premiums up to this day nothing has happened, now they're saying my premium will lapse month end after all the innervations i made for the premium to be collected after i changed employer. i am so frustrated. I have 2 missed premiums now they're saying i have 5 missed premiums. hello Peter please assist me.
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Replies (1)KM
Katlego M's updateReviewer Update
28 Oct 2024, 13:40Dear bilqees Carelse
My case has not yet been resolved. I have received a text from your office informing me that my policy with lapse 31 October 2024. What do I do now? I have tried to get your office your to collect the premium and arrears with no luck. This is so frustrating because I visited the branch 6 times with no assistance. I have been paying this policy over 10 years to think of losing the policy just like that really cuts deep. why are you treating customers like this?
My case has not yet been resolved. I have received a text from your office informing me that my policy with lapse 31 October 2024. What do I do now? I have tried to get your office your to collect the premium and arrears with no luck. This is so frustrating because I visited the branch 6 times with no assistance. I have been paying this policy over 10 years to think of losing the policy just like that really cuts deep. why are you treating customers like this?
KM
Katlego M's update28 Oct 2024, 13:40
Reviewer Update
Dear bilqees Carelse
My case has not yet been resolved. I have received a text from your office informing me that my policy with lapse 31 October 2024. What do I do now? I have tried to get your office your to collect the premium and arrears with no luck. This is so frustrating because I visited the branch 6 times with no assistance. I have been paying this policy over 10 years to think of losing the policy just like that really cuts deep. why are you treating customers like this?
My case has not yet been resolved. I have received a text from your office informing me that my policy with lapse 31 October 2024. What do I do now? I have tried to get your office your to collect the premium and arrears with no luck. This is so frustrating because I visited the branch 6 times with no assistance. I have been paying this policy over 10 years to think of losing the policy just like that really cuts deep. why are you treating customers like this?