LM
Lindokuhle M

1 reviews | Active since Sept 2025

18 Oct 2025, 10:38

Bad refund took more...

Bad refund took more than a month to come and I am still waiting for it

0
Replies (2)
Old Mutual
Old Mutual's reply18 Oct 2025, 12:57
Official
Good day Lindokuhle,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management

Best regards,

Old Mutual
Old Mutual's reply26 Oct 2025, 14:31
Official

Good day Lindokuhle,

Our team has been trying to reach you via phone and email, but unfortunately, has not been successful. To assist you further, please provide us with an active email address and at least your ID or policy number so we can locate your details and resolve your query as soon as possible. 
 
Regards 
Old Mutual Complaints Management 

Best regards,