SV
Sibongile V
1 reviews | Active since Jan 2024
14 Oct 2025, 10:54
Bad Investment EVER
Bad experience ever and I wouldn’t recommend people to invest.
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Replies (2)SV
Sibongile V's updateReviewer Update
14 Oct 2025, 10:59I have invested money with Old Mutual on the 18 July 2025, my contract was sent by Kerrin Land and 1st mistake was that I was referred my MR not Miss on the contract. I then sent an email for correction, no response. I have been trying to communicate with Old Mutual since July till this day with no assistance at all. I have money that is invested with them yet I can’t create a profile login so I can see my investment. Nothing at all. Been calling m, sending emails, nothing I am so frustrated and angry with Old Mutual because as a first time investor having this bad experience yet they are still keeping my money for WHAT? I want my money back.
SV
Sibongile V's update14 Oct 2025, 10:59
Reviewer Update
I have invested money with Old Mutual on the 18 July 2025, my contract was sent by Kerrin Land and 1st mistake was that I was referred my MR not Miss on the contract. I then sent an email for correction, no response. I have been trying to communicate with Old Mutual since July till this day with no assistance at all. I have money that is invested with them yet I can’t create a profile login so I can see my investment. Nothing at all. Been calling m, sending emails, nothing I am so frustrated and angry with Old Mutual because as a first time investor having this bad experience yet they are still keeping my money for WHAT? I want my money back.
Old Mutual's replyOfficial
14 Oct 2025, 11:05Good day Sibongile,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply14 Oct 2025, 11:05
Official
Good day Sibongile,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management