Bad experience with old Mutual Money Account

<p>Good day</p> <p> </p> <p>I deposited R1000 cash at Pick n Pay , in NELSPRUIT, after Gereting the so called wiCode from my Old Mutual Money account App for Mobile Deposit via Pick n Pay aroung 09h55 on 18/05/2017</p> <p> </p> <p>After 30 minutes seeing that the money is not Reflecting i contacted pick n Pay and they advised me to take the matter up with old Mutual, i called the call Centre wich advised me to send the wiCode and Proof of deposit to them , i did and is got this reference number MMAS ********** </p> <p>I waited yerterday hoping that the problem will be solved and the money will reflect, today 19/05 i sent another follow up email enquiring how long is this going to take for my money to be credited because the is a Debit order that is schedulded for tonight on my account, and i was told Old Mutual is awaiting feedback from Bidvest bank, and they are not sure as to when Bidvest will provide feedback, </p> <p>As a Old Mutual money Account holder i dont care and its not my problem how Bidvest operates, i open this account because i trusted Old Mutual, all i want is that money to be credited to my account today and as soon as possible</p> <p>Old Mutual money Account have got all relavant documents, please stop frustrating me and credit my funds </p> <p>i hate to deal with institutions that does not have sense of Urgency when it comes to people s money.</p> <p> </p> <p>Kind Regards</p> <p>Maanda</p> <p> </p>