1 reviews | Active since Jun 2021
Bad experience
I want to lay a complaint
You guys had an unauthorized debit order made into my account and when I go to the branch in Diepkloof square they instructed me to report it as *****. I am very furious because first I didn't authorize the debit order and money is taken out of my account and I have to again make means to go to the police station that's nonsense. I believe that every individual in that company has a target to reach & now old mutual employees does ***** to get commissions and I get to suffer. For such a big company this is unacceptable and *********. How do we even trust that you won't be *****ing from us. I want the recording of me accepting the debit order, I want the name of the person to who authorized this, I want my money and I will be taking this to the social media. And again if you don't refund your ********** funeral service debit orders then it's war.
Urgently call me on this number ***
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
