1 reviews | Active since Aug 2018
Bad experience
old mutual debited on incorrect date and the bank charged R450.00 for the unpaid debit order and they still debited on the date we agreed on and they got their money .. I went to the N1 city branch and they took my bank statement and promised to refund me my money ,i waited 3 weeks and went back to them they told me they sorry but promised that i will get it within a week and its more than a month now i have been waiting for my money
We are very sorry for the service you received and the inconvenience this has caused you.
As discussed over the phone, this matter is receiving our priority attention, and we will be in contact with you later today to resolve this unhappy situation.
Thank you
Chris Cloete
Best regards,
We are very sorry for the service you received and the inconvenience this has caused you.
As discussed over the phone, this matter is receiving our priority attention, and we will be in contact with you later today to resolve this unhappy situation.
Thank you
Chris Cloete
Best regards,
We are very sorry for the service you received and the inconvenience this has caused you.
As discussed over the phone, this matter is receiving our priority attention, and we will be in contact with you later today to resolve this unhappy situation.
Thank you
Chris Cloete
Best regards,
We are very sorry for the service you received and the inconvenience this has caused you.
As discussed over the phone, this matter is receiving our priority attention, and we will be in contact with you later today to resolve this unhappy situation.
Thank you
Chris Cloete
Best regards,
Dear Nolubabalo,
The bank charges that you incurred as a result of the early debit orders, were refunded to you yesterday. Thank you for accepting our apology for being patient with us.
Much appreciated
Chris Cloete
Complaints Management
Best regards,
Dear Nolubabalo,
The bank charges that you incurred as a result of the early debit orders, were refunded to you yesterday. Thank you for accepting our apology for being patient with us.
Much appreciated
Chris Cloete
Complaints Management
Best regards,