Bad Early Retirement Annuity

<p>I app**** for my full lump sum on the 9th of May 2016 with the reference number Ce ********** . I aslo app**** again with a second reference number ********** . I am deeply dissapointed by Old Mutual once again for blantantly lying to me. I also wrote a positive review (on the 27th of June 2016) when I assumed that Old Mutual is genuinely concerned in bringing my retirement annuity matter to a close. After waiting for my full lump sum to by paid in my account on the 26th of May 2016. The lump sum was never paid in, it is now been over a month and I have not received a cent. Instead all I have received is empty promises and more lies by Old Mutual. First in the morning of the 27th of June 2016 I was contacted by Old Mutual telling me that I have stopped paying my retirement annuity in 2014. However, I have paid my retirement annuity on a monthly basis and I have prove that I have done this, with my last payment in May. Old Mutual needs to explain how all of a sudden they discovered that my retirement annuity is now up to date and which financial records did they use that stated that I stopped paying my retirement annuity in 2014. This demonstrates that there is gross financial mismanagement at Old Mutual.</p> <p> </p> <p>After taking my matter to Hellopeter Old Mutual responded and said they are going to investigate my matter. They contacted me after 15:00 pm stating that they will pay half of my money in my account before the end of business on the 27th of May 2016, unfortunatelly this has never materialised. What is more worrying is that my money matured at R138 000.00 and they only want to pay R9100.00 in my account. Veronica a consultant from Old Mutual never stated why my money has declined I have not received any financial statements. I do not know how Old Mutual has arrived at the measly amount. Old Mutual has not provided me with a payment letter with my benefits and what deductions was made to my lump some. This is a requirement by law. The only deduction that I can make is that Old Mutual is being grossly dishonest with my money.</p> <p>I will never be able to write a positive review on Old Mutual, after the number of lies I have received. If this matter is not resolve I will definately take it up with the ombudsman and than with the Pension Fund Adjudicator.</p>