MT
Maampe T
1 reviews | Active since Aug 2025
04 Aug 2025, 11:52
Bad customer service by Old Mutual
I had a retirement plan with old mutual which I canceled and got a amount from it I have been struggling for over a year to get a tax certificate attached to that amount. Now it's causing me penalties from Sars. Their service is poor
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Old Mutual's replyOfficial
04 Aug 2025, 12:35Good Day Maampe T, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Aug 2025, 12:35
Official
Good Day Maampe T, we appreciate you taking the time to review us, and we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management