TM
Tumelo M
1 reviews | Active since Jan 2016
15 Apr 2021, 11:05
Bad customer service
I was sent from pillar to post, spoke to 3 Customer agents who asked me for the same details. After 3 hours and my airtime wasted I still don't know what the status of my claim is. They never respond to the 48954 sms number. So now what am I suppose to do??? Bad service
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Old Mutual's replyOfficial
15 Apr 2021, 11:07Dear Tumelo
We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply15 Apr 2021, 11:07
Official
Dear Tumelo
We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We are sorry to hear about your service experienced. We will investigate and contact you directly regarding this matter.
Regards
Thabiet Mintin
Old Mutual Complaints Management