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rM
rajesh M

1 reviews | Active since Apr 2015

18 Jul 2025, 06:23

Bad customer service

Terrible customer service, from old mutual, I have called them and emailed several times, they still haven't rep**** to me regarding my policies.

0
Replies (3)
Old Mutual
Old Mutual's reply18 Jul 2025, 08:32
Official
Good day Rajesh,

We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Regards
Old Mutual Complaints Management
rM
rajesh M's update18 Jul 2025, 09:04
Reviewer Update
That's the norm with old mutual, waiting for your call
Old Mutual
Old Mutual's reply18 Jul 2025, 09:41
Official
Good day, Rajesh.

We can assure you that one of our consultants will reach out to you today to assist you further.

Regards
Old Mutual Complaints Management