Bad Customer Service

OM is the worst company to deal with don’t even a proper structure for escalations. After almost 8 months now OM has been delaying to transfer my retirement fund to another company their department which is section 14 decided to cancel my request although OM was in a wrong not sending information on time to the new company I’m moving to. I have been spending countless hours on the phone with consultants without being assisted all of them they saying “ we have escalated this to section 14 department” up to today my issue is not being resolved. All I want is for my money to be transferred I never wish to deal with such an *********** company again.