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Nokwanda N
1 reviews | Active since Apr 2022
13 Aug 2025, 10:09
Bad customer service
This is the worst company,you write an email they take time to respond,I called In today customers service consultant said there are no managers available and she dropped my call,I have proof because they ate debating from their own money account,the first time I had such an issue they apologized and said it was their system now I'm experiencing the same issue no1 is helping,group schemes,omp are the worst
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Old Mutual's replyOfficial
13 Aug 2025, 10:24Good day Nokwanda, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply13 Aug 2025, 10:24
Official
Good day Nokwanda, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management