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williem P
1 reviews | Active since Aug 2014
16 Jul 2019, 10:45
Bad customer service
I contact Old mutual to get a update on my study plan that I have got with them. I sent emails and phone them.But no response from them My policy nr is 69345SB***5 And my ID nr is *** WG PRETORIUS
Helpful (0)
Replies (2)0
Replies (2)
Old Mutual's replyOfficial
16 Jul 2019, 14:36Thank you for taking the them to let us know of the matter. We apologise for the poor service you received.
We will respond to your request via email.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
We will respond to your request via email.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Best regards,
Old Mutual's reply16 Jul 2019, 14:36
Official
Thank you for taking the them to let us know of the matter. We apologise for the poor service you received.
We will respond to your request via email.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
We will respond to your request via email.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Best regards,
Old Mutual's replyOfficial
19 Jul 2019, 10:01Dear Williem
We refer to your complaint of 16 July 2019.
According to our records a response was e-mailed to you on 18 July 2019.
Regards
Coleen Aanhuizen
Complaints Management
We refer to your complaint of 16 July 2019.
According to our records a response was e-mailed to you on 18 July 2019.
Regards
Coleen Aanhuizen
Complaints Management
Best regards,
Old Mutual's reply19 Jul 2019, 10:01
Official
Dear Williem
We refer to your complaint of 16 July 2019.
According to our records a response was e-mailed to you on 18 July 2019.
Regards
Coleen Aanhuizen
Complaints Management
We refer to your complaint of 16 July 2019.
According to our records a response was e-mailed to you on 18 July 2019.
Regards
Coleen Aanhuizen
Complaints Management
Best regards,