LM
Lebohang M

1 reviews | Active since Mar 2009

18 Jan 2024, 12:23

Bad customer service

My name is Lebo Mpeta - *** and submitted a withdrawal claim with Old Mutual for my provident fund on the 6th of December 2023 and was informed that the payout would be between 6-8 weeks and when I followed up with the claims department, I was told there was an issue with the disinvestments and payout - I've heard to call several times and to date my issue is still not resolved..

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Replies (1)
LM
Lebohang M's update18 Jan 2024, 12:58
Reviewer Update
Good day Arthur,

Thank you for the prompt response, please could you confirm if someone has tried to contact me on my mobile and also confirm as to when the claim will be finalised by the provident fund division?

Regards,
Lebo Mpeta
Cell: ***