Bad Customer Service

<p>So yesterday after work I ran like headless chicken to Old Mutual, I got there at 17:02 and the door was already closed. A lady came out and told me that its past 5 and they are close and I respected that because I was 2 minutes late. I asked her what time do they open the following day and she said at 8.</p> <p>So today, I call my boss and ask to come in at 9 because I have to start at Old Mutual. I get there at 07:55 and I see they are in a meeting, so I keep myself busy on my phone. At about 8:02, I go back and a guy sees that I'm standing at the door and he gives me an 8 sign, and I try telling him that its past 8, he ignores me. So eventually, I go away and to stand by Dischem becuase the security guard chased me away. At 8:20 they finally open the door, so I go in. I tell the lady at the front desk what I'm here for and she tells me to sit down because her colleagues are still in a meeting. I ask when will they finish, she tells me she doesnt know and adds that they would still need to switch on their machines and log into the system. So basically, she was telling me that I was still going to wait and she was unapologetic about it. I walked out and left, some of us respect out jobs. My boss was expecting me at 9 and I couldn't text her again and tell her that they are still in the meeting at Old Mutual, I will come at 10.</p> <p> </p> <p>I'm sorry that I found the whole situation totallly disrespectful. You can't keep the closing time</p> <p>but expect people to wait more than half an hour after the stipulated opening time.</p>