1 reviews | Active since Mar 2014
Bad customer care
As I writing this review I am not happy at all, I have been here at old mutual from 13:17 and I have not been attended to at all. The service is poor I only see consultants pacing up and down, we only been told 30min ago that the system is slow. It's unacceptable what is happening here.. I would not recommend anyone to do business with old mutual at all I am also looking for possible companies to do business with as I can not take this.
Dear Tebego
Thank you for the review.
We apologise for the inconvenience caused. We will look into the matter and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Dear Tebego
Thank you for the review.
We apologise for the inconvenience caused. We will look into the matter and contact you directly to resolve.
Regards
Brent Sellidon
Old Mutual Complaints Management
Best regards,
Dear Tebego
The area manager of our Finance department has continued to make contact with you. Numerous emails were sent and calls were made with no success. Please advise when we will be the suitable time to contact you or kindly respond to our e-mails.
We are closing the matter until we receive an response from you. If your telephone number or email address change, please notify us immediately.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,
Dear Tebego
The area manager of our Finance department has continued to make contact with you. Numerous emails were sent and calls were made with no success. Please advise when we will be the suitable time to contact you or kindly respond to our e-mails.
We are closing the matter until we receive an response from you. If your telephone number or email address change, please notify us immediately.
Kind regards
Coleen Aanhuizen
Complaints Management
Best regards,