S
Shaun
1 reviews | Active since Apr 2024
03 Nov 2025, 16:52
Bad banking service
Opened up a OM bank account ,made a transfer from my other bank account to the OM.
OM bank claims money was received .but after money is “received ”a transaction was done but declined
Been a month now still waiting for there assistance lol poor bank
Imagine how many people be loosing money
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
03 Nov 2025, 17:20Good day Shaun,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Nov 2025, 17:20
Official
Good day Shaun,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
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Shaun's updateReviewer Update
03 Nov 2025, 17:23It’s been 3 weeks of business hours
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Shaun's update03 Nov 2025, 17:23
Reviewer Update
It’s been 3 weeks of business hours
Old Mutual's replyOfficial
03 Nov 2025, 18:10Hi there, we are very sorry for the delay. Our team will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Nov 2025, 18:10
Official
Hi there, we are very sorry for the delay. Our team will be in touch to assist.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management