MN
Mpho N
1 reviews | Active since Aug 2017
30 Aug 2023, 13:00
Bad bad service.
I took a policy 16 years back for my mother who is 87 years old now. I missed the premium and they are unable to assist me to reinstate the policy after over 16 years of paying.
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Replies (1)
Old Mutual's replyOfficial
30 Aug 2023, 13:02Good day Mpho
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply30 Aug 2023, 13:02
Official
Good day Mpho
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Thabiet Mintin
Old Mutual Complaints Management
We received your review.
We sincerely apologize for your service experience. I will investigate the matter and contact you directly should we require additional information.
Regards
Thabiet Mintin
Old Mutual Complaints Management