MB
Mandysa B
1 reviews | Active since Aug 2021
12 Jan 2022, 09:29
bad bad service
i have logged a withdrawal request with old mutual to get funds from my investment policy from the 17 of December i write today is the 12 January i am exhausted being sent to pillar to post when you call they put you on hold and the consultant with take 15 minutes and than the call drops the call just like that, i need this sorted out my email address is *** as i am going to pull the plug and cancel the policy this is outrages and very diminishing behavior
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Mandysa B's updateReviewer Update
14 Jan 2022, 07:28this is now becoming a very irritating situation , i would like to emphasis that old mutual does not care at all this response i got was very degrading to my persona, its Friday today i still did not get my money do you want me to believe that old mutual does not have an option of immediate payment or its just a matter of them not caring at all, i am going to cancel this policy as i can see i will have to go through the same problem in future just to get my money. when one i getting the policy you promise heaven and earth but when it comes to pay out no one cares the service is pathetic considering the time we leave in.
MB
Mandysa B's update14 Jan 2022, 07:28
Reviewer Update
this is now becoming a very irritating situation , i would like to emphasis that old mutual does not care at all this response i got was very degrading to my persona, its Friday today i still did not get my money do you want me to believe that old mutual does not have an option of immediate payment or its just a matter of them not caring at all, i am going to cancel this policy as i can see i will have to go through the same problem in future just to get my money. when one i getting the policy you promise heaven and earth but when it comes to pay out no one cares the service is pathetic considering the time we leave in.