ZC
Zinhle C

1 reviews | Active since May 2018

27 Sept 2018, 12:55

Bad attitude from receptionist at Musgrave brunch

Your reception staff at Musgrave brunch in Durban, has the most terrible attitude specifically "aunty Rangy" totally unhelp and a stinky attitude. You should honestly consider taking them on training and they need to learn the importance of working in "front of the house", learn telephone etiquettes and importantance of body language when interacting with visitors.

0
Replies (1)
Old Mutual
Old Mutual's reply27 Sept 2018, 14:43
Official

Dear Zinhle

We are sorry to hear about the service your have experienced. We will investigate this matter and contact you directly to discuss it .

Regards

Thabiet Mintin

Complaints Management