BAD ATTITUDE AND SERVICE

called your call centre spoke to Nomthandazo. at first the conversation seemed to be going fine until she started sounding irate. the only time you sound irate is when you do not know what you are talking about which means you are poorly trained and becoming defensive because of your own uncer*****ies. I asked her when will the withdrawal take place and she said 10 working days, i asked when will the 10 working days be- she said it will be 5 working days next week, now its either, you don't know what a working day is, or you are simply a confused soul (bless your mind). as a customer - i'd expect her to explain how the withdrawal process works as i had already previously made an inquiry which was delayed by the tax number which i have since provided - this ******* attitude is not going to cut it with me, you better call me. - Faith