Bad attitude and no service

<p>on the 26th of October 2016 i called Old Mutual finance on ********** 445 to make an arrangement to reduce my instalment from R2500 to R1200 atleast and i have never missed a payment and i informed the lady that my financail situation has changed and it will rather be difficult for me to afford to make the payments, the lady told me to go to my nearest branch so i went to the place where i got assistance only to be faced with a bad attitude and no assistance and what makes me angry about this is there lady Shannon Farris did not want to help me in any way an i had to struggle and i decided to go back without even being assisted ,to my supruise this lady had so much attitude and was not even willing to listen to me or help me out i had just leave with all the documents that i was required to take with , this kind of **** service from someone who was looking for job once they have ajob they treat people like trash and **** , i am was and still so ****ed of i decided to go to my bank and reverse the debit order , till today no one has bothered to call me back and ask what is happening and i know for a fact they are going to try and panelise me for this **** and i am just waiting to take them head on if they think they can deal do as they please to cleints who wanta there help ,how in the world those such a ruparble institution employe such people and for what t if they do not want to assist the clients in any way, to think this lady called me up for a loan now that they got my signature they treat me like ****, very upsetting the least i can say</p>